The story of Chimes began in 1947, when The Chimes School opened its doors with a small but devoted staff and a powerful force at its heart: the love of a mother for her child. Frances Bacon envisioned a place where children with developmental disabilities could experience more meaningful, enriching days.

That vision first came to life in the basement of a Baltimore church, where Chimes began as a special education day school serving just five students and their families. From those humble beginnings, Chimes has grown thoughtfully and purposefully to meet the changing needs of the people we support. Today, that legacy continues through The Chimes School, which remains a vital part of our mission...supporting, celebrating, and empowering students to reach their fullest potential.

What began as a single school has grown into a far-reaching network of services. Chimes now offers a full continuum of support that touches every stage of life, helping thousands of individuals with disabilities and mental and behavioral health needs thrive in their communities.

Now known as Chimes Family of Services, we provide a broad range of offerings, including community living, day habilitation, vocational training, employment services, and behavioral health care for more than 20,000 children, adolescents, and adults each year.

Through intentional, mission-driven growth, Chimes now operates in six U.S. states: Maryland, Delaware, Virginia, Pennsylvania, New Jersey, and North Carolina, as well as the District of Columbia and Israel.

With a history spanning more than 75 years, Chimes Family of Services is carried forward through three

distinct business models or service components:

 Behavioral Health: We offer a comprehensive range of services and support for people with mental health, substance use, intellectual and developmental disabilities, and co-occurring disorders

 Employment Services: We are one of the nation’s largest employers of people with disabilities.

 Intellectual and Developmental Disabilities (IDD) and Autism: Our network expands from toddler-to-senior services, with supports that are tailored to the unique abilities and needs of each person. All of our services are integrated within various communities to maximize opportunities and growth for our participants.

Chimes International is seeking a dynamic, forward-thinking Senior Vice President of Information Technology to lead the next phase of its enterprise technology strategy and transformation. This newly created executive leadership role presents a compelling opportunity to shape how technology enables organizational performance, empowers a large and geographically dispersed workforce, and enhances the delivery of mission-critical services to individuals and communities.

Building on an established IT foundation, the SVP IT will have the opportunity to elevate technology beyond a traditional support function, establishing a more strategic, integrated approach to innovation, cybersecurity, data-driven decision-making, and operational effectiveness. Working in close partnership with executive and operational leadership, this individual will help define the future-state technology organization, modernize enterprise capabilities, and introduce scalable solutions that directly support frontline employees and service delivery. The successful candidate will play a pivotal role in advancing Chimes' long-term vision, creating a more connected, efficient, and technology-enabled organization positioned to meet evolving operational needs and deliver lasting mission impact.

The Senior Vice President of Information Technology (SVP IT) will provide enterprise-wide technology leadership, establishing and executing a strategic vision that aligns technology investments, infrastructure, systems, and capabilities with Chimes International's mission, operational priorities, and long-term organizational goals. This position will be responsible for developing and implementing a comprehensive technology roadmap that strengthens operational effectiveness, enhances service delivery, improves access to information, and supports a large, geographically dispersed workforce. The SVP IT will oversee the organization's technology strategy, infrastructure, cybersecurity, enterprise applications, and evolving data and business intelligence capabilities, ensuring that technology solutions are secure, scalable, and responsive to the needs of the organization.

As a member of the senior leadership team, the SVP IT will serve as a strategic partner to executive leadership and operational stakeholders, advancing technology as a critical enabler of organizational performance and mission-driven service delivery. A central priority will be identifying opportunities to integrate technology more effectively into frontline operations, including residential and community-based service environments, while fostering greater organizational adoption, innovation, and accountability. The SVP IT will lead the continued evolution of the IT function, establishing the appropriate organizational structure, capabilities, governance, and performance standards to support Chimes' future needs. Through strong collaboration, change management, and executive communication, this leader will translate complex technology opportunities into practical business solutions that improve employee effectiveness, strengthen decision-making, and deliver measurable organizational value.

This highly collaborative executive leadership role will be central to shaping and executing Chimes International's enterprise technology strategy, ensuring technology serves as a critical enabler of organizational effectiveness, workforce productivity, and mission-driven service delivery. The ideal candidate will be a strategic, forward-thinking technology leader who combines deep technical expertise with strong business acumen, operational understanding, and change-management capabilities.

As a key contributor to organizational strategy, the SVP IT will identify opportunities to modernize technology infrastructure, strengthen cybersecurity, leverage data and analytics, and introduce innovative solutions that enhance the delivery of services across Chimes' diverse operating environments.

The SVP IT will work closely with executive leadership, operational teams, and frontline stakeholders to balance immediate technology requirements with long-term strategic investments. A central priority will be evolving IT beyond a traditional shared-services function into a proactive business partner that enables employees, strengthens operational performance, and supports better decision-making at the point of service. This leader will establish clear technology priorities, build organizational capabilities, manage expectations, and drive the successful adoption of technology solutions while ensuring investments deliver measurable value to the organization and the individuals and communities Chimes serves.

The ideal candidate will bring a strategic, business-oriented approach to technology leadership, with a demonstrated ability to translate enterprise technology capabilities into measurable improvements in organizational performance, workforce effectiveness, and service delivery. A seasoned technology executive with experience leading IT functions within complex, multi-site organizations, this individual will combine deep technical expertise with strong business acumen, operational insight, and a commitment to mission-driven outcomes. Experience within healthcare, human services, behavioral health, or other workforce-intensive, highly regulated service environments will be particularly valuable.

The successful candidate will have a proven track record of developing and executing enterprise technology strategies, modernizing systems, strengthening cybersecurity, and advancing digital transformation initiatives that deliver sustainable organizational value. Equally important will be the ability to build and develop high-performing technology teams, establish credibility with executive and operational stakeholders, and lead organizational change. This individual must be an effective communicator and collaborative leader who can balance strategic innovation with practical execution, helping Chimes evolve technology from a traditional support function into a proactive enabler of frontline service delivery and operational excellence.

• Proven success developing and executing enterprise technology strategies and multi-year roadmaps that align with organizational priorities, strengthen operational capabilities, and deliver measurable business value.

• Significant progressive technology leadership experience within complex, multi-site organizations, preferably in healthcare, human services, or other highly regulated, workforce-intensive environments.

• Broad technical expertise spanning IT infrastructure, enterprise applications, cybersecurity, cloud technologies, data analytics, business intelligence, and emerging technologies, including artificial intelligence and automation.

• Demonstrated experience leading technology modernization and digital transformation initiatives that improve operational efficiency, enhance frontline workforce effectiveness, and strengthen service delivery.

• Proven ability to build, develop, and lead high-performing IT organizations, including organizational design, talent development, succession planning, and addressing critical capability gaps.

• Strong change-management capabilities and executive communication skills, with demonstrated success influencing stakeholders, driving technology adoption, managing expectations, and translating technical solutions into practical business outcomes.

• Strong business and financial acumen, including technology budgeting, vendor management, enterprise risk management, regulatory compliance, and evaluation of technology investments.

• Bachelor's degree in a relevant field required; advanced degree or professional certifications preferred.