President and Chief Executive Officer

Req Number: AL156
Location: Lake Mary, FL
Posted: 9/16/2020
Category: Government/Not-For-Profit : Education
Job Type: Permanent

Our client, The Institute of Internal Auditors (IIA), the internal audit profession’s most widely recognized advocate, educator, and provider of standards, guidance, and certifications, seeks a President and Chief Executive Officer. This executive will succeed Richard F. Chambers, who will step down effective March 31, 2021.


The Institute of Internal Auditors (IIA) is a leading global professional association comprised of members who work primarily in internal auditing (IA), and governance, risk, control, and compliance (GRCC). The IIA work includes operational, financial, information technology, security, regulatory compliance and environmental, health and safety audit risks and controls. Industry sectors, where services are performed, include the government and public sector, educational and financial services institutions, and any other public, private, and not-for-profit organizations.

Established in 1941, as a New York incorporated 501(c)(6) non-profit association, The IIA serves more than 200,000 members from nearly 200 countries and territories, with a mission to provide dynamic leadership for the global profession of internal auditing.  It is the internal audit profession’s most widely recognized authority, global advocate and voice, professional educator, and provider of standards, guidance, and certifications. Internal auditors globally rely on The IIA to empower them to consistently deliver a strategic advantage that drives organizational success through information, insight, resources, and relationships dedicated to their uniquely critical function.

Global Affiliates Organization and Structure:  The IIA has a comprehensive global network comprising 93 Institutes, 17 International Chapters, 2 Networks, and 5 Associated Organizations (i.e., regional federations). In addition to the affiliates in 112 countries and territories, The IIA has 158 chapters across the United States, Canada, and Caribbean. Nearly 65% of The IIA membership is outside of the U.S.

Affiliates are members of the Global Assembly, a forum that meets to discuss and agree on items of strategic importance.  Affiliates participate in regular online meetings and receive frequent communications and training opportunities for new leaders.  The annual international conference is the only global training event for internal auditors, held in a new location each year, developed by The IIA and the host IIA affiliate.  The Global Executive Leadership Team (GELT) is a discussion and networking forum for the 35 largest affiliates to engage with senior management of The IIA and provide direction/input on strategy.

 Among The IIA’s key benefits are the following:

  • Advocates and promotes the value internal audit professionals add to their organizations.
  • Provides comprehensive professional educational and development opportunities, standards, guidance, and certification programs.
  • Provides leadership on organizational governance models.
  • Researches, disseminates and promotes knowledge about the role of internal audit in control, risk management, and governance to practitioners and stakeholders.
  • Educates practitioners and other relevant audiences on best practices in internal audit.
  • Brings together internal auditors globally to share information and experiences.

The organization is poised for continued growth and impact on behalf of this dynamic profession. With significant disruption in the marketplace across multiple dimensions, The IIA will build upon its strong legacy to position itself for success in the future by addressing its opportunities and challenges through transformational leadership.  The organization will continue to invest in delivering valuable services and programs relevant to the profession globally, as it embraces this changing environment.


Working in close partnership with the Global Board of Directors, staff, global affiliates, North American chapters, and a network of more than 400 global volunteers, the President & CEO will be a strategic and inspirational leader with the credibility and integrity to represent The IIA.

The President & CEO will partner with the volunteer, member-elected Global Board to build the organization’s strategic vision and ensure its execution, with clear accountability and metrics.  S/He will build on the organization's strong legacy while enhancing current offerings and developing new, relevant programs and services that address the dynamic trends impacting the internal auditing profession worldwide.

The President & CEO must be an exceptional communicator who inspires, influences, and engages internal and external stakeholders and clearly defines and articulates the organization's strategic direction and vision for The IIA.  S/He will ensure that The IIA's core values of collaboration, courage, unity in diversity, global mindset, innovation, integrity, service excellence, respect, and professionalism are incorporated in work performed and in dealing with all stakeholders.

 Specifically, the President & CEO is responsible for the following:

Organizational Strategy and Board Relations:

  • Strategic Direction. In conjunction with the Global Board of Directors, staff, affiliate organizations and volunteers, develops and executes a visionary strategic plan to ensure that The IIA is uniquely positioned to address the profession's dynamic environment globally and deliver unparalleled value to its members. Implements policies, programs, and activities approved by the Board of Directors. 
  • Board Relations. Builds and maintains trusting, transparent, and collaborative relationships with The IIA’s Global Board of Directors, North America Board of Directors, and affiliate organizations. 

Organizational Operations and Financial Stability:

  • Operations and Financial Management. Provides vision and leadership in developing and implementing organizational, financial, and technology plans in conjunction with the staff.   Ensures the organization’s financial integrity and long-term sustainability through oversight of strong fiscal management.  Ensures the organization evaluates future financial models and offers robust, relevant services and programs that provide for long-term financial health.
  • Staff and Organizational Leadership. Manages the activities of the headquarters staff of The IIA, providing leadership and fostering an environment of cooperation and teamwork that positively influence relations with the Global Board of Directors, International committee members and the general membership. Engages, inspires, develops, and motivates a diverse, global team of dedicated professionals.  Effectively attracts, mentors, and retains diverse talent to deliver on The IIA’s vision.  Fosters a culture of internal collaboration, innovation, accountability, and continuous improvement to ensure staff is empowered to drive the organization's mission and vision.  Promotes an environment of corporate responsibility, mutual respect, and high ethical standards.
  • Revenue Generation. Identifies new value-added products and services that provide member value and drive revenue growth to ensure financial strength for future innovations and investments.  Optimizes return on investment for recent and future digital investments that are designed to significantly increase the organization’s value to members and the community broadly. 

Stakeholder Engagement:

  • Membership Engagement.  Systematically engages with the membership to understand their evolving needs.  Listens to diverse points of view to ensure a full understanding of member expectations, incorporating these insights into enhanced and future offerings.
  • Affiliate and External Stakeholder Relationships:  Builds and sustains strong positive relationships with affiliate leaders around the world. Maintains effective and cordial relationships with other professional associations’ executives and relevant private and public organizations and individuals.
  • Spokesperson/Brand Leadership. Along with the Chairman, represents The IIA to members of The IIA, the general public, and other professional organizations globally to communicate the vision, strategy, and priorities. Advocates for the high standards of internal auditing and the importance of the profession with external audiences. Actively initiates proposals to improve, promote, and enhance the image and visibility of The IIA and the profession of internal auditing before myriad stakeholders.

Additional responsibilities include the following:

  •  Serves as an ex-officio member of the Global Board of Directors
  •  Serves as an ex-officio member of the Internal Audit Foundation Trustees
  •  Serves as an ex-officio member of the North American Board of Directors
  •  Oversees operations and serves as “Manager” of the IIA Global Development, LLC (a wholly-owned subsidiary)
  • Oversees operations and serves as “Manager” of Sino Certifications, LLC (a wholly-owned subsidiary)
  • Serves as a Director of The Canadian Institute of Internal Auditors (The IIA’s Canadian holding corporation and a wholly-owned subsidiary)
  • Chairs The IIA’s Global Executive Leadership Team (GELT)


The following success factors are mission critical to be completed in year one:

  • Ensure a smooth leadership transition that best serves The IIA’s membership and staff.
  • Foster strong, collaborative working relationships with the Global Board, North America Board, affiliate organizations, and staff.
  • Gain an understanding of and assess all The IIA activities, including global membership, certification, professional education, research, advocacy, among others.
  • Build a refreshed strategic vision for the organization's future in conjunction with the Global Board, key stakeholders, and staff. Lead The IIA through a transformation in the internal audit profession and implement significant change within the organization against key performance indicators.
  • Lead development of proposed, fiscally responsible 2022 budget for presentation to the Global Board.  Revise revenue model against new realities– new revenue streams.
  • Continue the digital transformation, in process, for the organization and optimize the investment.
  • Advance the objectives of the Global Operating Model Task Force.
  • Oversee successful marketing and communication efforts for the launch of rebrand and by-line.
  • Demonstrate The IIA’s core values.


The President & CEO will be an accomplished, visionary leader who will guide future growth, relevancy, and impact of the organization. S/He will be a passionate advocate for The IIA and the profession before diverse audiences globally. The President & CEO will be a result-oriented servant leader with a successful track record for collaborating with various stakeholders to forge a robust vision for a global organization in a dynamic, disruptive environment and leading an organizational transformation to achieve desired outcomes.

 Ideally, S/He will possess a minimum of ten years of executive-level leadership experience for a globally focused organization, with a deep understanding of leading an organization of similar scale, scope, and complexity. In addition, the President & CEO will possess the following credentials:

  • Knowledge of the internal audit profession, as well as an understanding of the purpose of internal audit, including the outcomes they are designed to deliver, highly desirable. Ability to develop a good understanding of how new trends, including changes and advances in technology, impact the internal audit profession.
  • Transformational leadership experience, including driving essential change, implementing digital transformation, ensuring a nimble, agile organizational culture, and leading innovation to develop new, relevant products and services to deliver value and provide additional sustainable revenue.
  • Proven organizational leadership, business savvy, and financial acumen, including effective P&L experience.
  • High level of integrity and reputation for trustworthiness and respect.
  • Global business savvy, with deep understanding of diverse cultures and business customs.
  • Effective Board leadership experience, including partnering with a diverse, highly influential Global Board of Directors in the development and execution of a strategic plan. 
  • Demonstrated commitment to collaboration, transparency, and open communication regarding the organization’s progress toward critical goals and objectives.
  • Collaborative leadership style with an ability to attract, develop, engage, empower, and retain diverse talent, while developing the organization’s depth and future leaders throughout the organization.  A strong leader who can build followership and develop a cohesive executive team.
  • Persuasive and influential communication skills to promote the importance of The IIA and the Internal Audit profession, and the services and value proposition offered with businesses, members, and other external audiences worldwide.
  • Technology savvy, with a commitment to leveraging digital assets and the organization’s robust data library to enhance engagement with members further, drive future programming, and ensure a relevant value proposition for the internal auditing profession.
  • Exceptional gravitas and stellar communications skills to serve as an external spokesperson for The IIA with myriad stakeholders worldwide.
  • A relationship builder with diplomatic skills and political savvy.  A strong influential and persuasive negotiator.
  • An agile leader, who is comfortable dealing with ambiguity and disruption.  Demonstrated resilience and stretch potential.
  • An ability to travel extensively in the U.S. and internationally as appropriate. Familiarity with non-profit/association organizations a strong plus.


Successful candidates will possess ideally a Master’s degree or equivalent. For candidates in the profession of Internal Auditing, the Certified Internal Auditor (CIA) designation is preferred or ideally obtained within 18 months of joining The IIA.


The finalist candidate must be eligible to work in the United States.

 Equal employment Opportunity

The Institute of Internal Auditors is an equal opportunity employer and, as an institutional practice, does not discriminate against any employee or applicant on the basis of race, creed, color, age, sex, sexual orientation, disability, veteran status, national origin, or any other characteristic protected by applicable law.


A competitive compensation package will be offered that includes base compensation, performance-based bonus structure, competitive benefits plans and retirement plans. 


Korn/Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.