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Chief Executive Officer

Req Number: PU889
Location: Lansing, Michigan
Posted: 8/30/2021
Category: Government/Not-For-Profit : Education
Job Type: Permanent

Department -- Executive Office
Company -- Michigan Primary Care Association (MPCA)
Reporting Relationship -- The Chief Executive Officer reports to the MPCA Board of Directors
Website -- https://www.mpca.net/

Organization Background/Culture

The Michigan Primary Care Association (MPCA) is the voice of 44 community health centers that provide primary and preventive health care to more than 700,000 patients in rural and urban communities across Michigan. MPCA advocates to influence and advance health policy in Lansing and Washington, D.C., and they offer operational support and training to their health centers to enhance the delivery of integrated care inclusive of primary care, dental, vision and behavioral health.

Community health centers are consumer-driven, patient-centered local health care organizations that provide care to people who live in medically underserved areas. Their services are tailored to fit the unique needs of the communities they serve, and their mission is simple: provide high-quality, affordable, and comprehensive medical services to everyone—regardless of who they are, where they come from, or their ability to pay.

Community health centers have long been the hub of quality care for thousands of Michiganders. Without community health centers, many would be forced to look outside their communities for health care or would have no access to care at all. The MPCA is a fierce advocate for quality, integrated care. That, combined with their compassion for people, is what drives them to engage at every stage of the health care conversation. They collaborate with lawmakers to shape and strengthen policy, while raising awareness of the value and impact of health centers. Together, they speak with the power of a thousand voices to address the unique needs of the communities they serve.

Mission: To enhance integrated care through community health centers while influencing policy at the state and national level.

Vision: Quality Integrated Care for All

Corporate Values:

  • Patients come first in all decision making
  • Member support is critical to the success of all endeavors
  • Collaboration among members and other organizations aligns goals to the same ends
  • Information is shared among the membership, collaborating organizations, and agencies
  • Innovation and continuous improvements in the workplace are crucial to maintaining responsiveness and utility to client.

Key Responsibilities

Reporting to the Board of Directors, the Chief Executive Officer is responsible for overall leadership and management of the Michigan Primary Care Association (MPCA) and Michigan Community Health Network (MCHN).  S/he will ensure the implementation of the mission of the organizations and the strategic and operational plans approved by the respective Board of Directors are effectively achieved.

In addition, the CEO will be responsible for the following:

Strategy & Operations

  • Provides strategic and operational leadership and direction for the organization.
  • Leads the development of strategic plans in concert with the MPCA and MCHN Officers and Board of Directors.
  • Develops and implements annual operating plans and budgets designed to achieve strategic goals and objectives that meet both the federal grant requirements and Board member needs.
  • Develops and maintains strategic and operational relationships at the national, state, and local level that will benefit the organization and support its mission.

Board Relations

  • Maintains an effective and positive relationship with the Board of Directors.
  • Serves as an ex-officio member of the Board of Directors; participates on Board committees and workgroups as necessary and appropriate.
  • Working with the Board of Directors, develops long and short-term strategic and operational plans for the organization.
  • Implements the policies and undertakes special projects set by the Board of Directors.

Organizational Management

  • Ensures that the organization is structured to maximize its ability to deliver its services.
  • Works with appropriate staff to ensure that each function is effectively designed to meet the expectations of the function, and that jobs and roles are clearly defined and described.
  • Directly, and through subordinate managers, ensures that the proper staff are retained and motivated in each position, that each position is clearly defined and described, and that performance is managed to the organization’s expectations.
  • Ensures that an effective culture and programs are in place to attract, retain and motivate the types of individuals needed to carry out the mission of the organization. Promotes diversity and inclusion in the organization at all levels.
  • Works with appropriate management staff to develop and implement programs, policies and procedures required to carry out the mission of the organization, as well as the strategic and operational goals approved by the Board of Directors.
  • Identifies best practices in other state and regional primary care associations, as well as other comparable organizations for incorporation into MPCA operations.
  • Directly manages efforts to achieve key major organizational goals and objectives.

Financial Management

  • Ensures that the organization’s finances are properly and effectively managed.
  • Provides general oversight of the financial operations of the organization, ensuring the preparation and accuracy of all financial reports.
  • Ensures that all financial systems and controls are fully compliant with federal, state, and local laws and regulations and that the organization is compliant with all reporting and filing requirements with effective internal controls that are implemented and adhered to.
  • Oversees the development of annual operating plans and budgets, and ensures these plans and budgets are consistent with the mission and strategic plans of the organization.
  • Monitors spending and allocation of grant and contractual reimbursement, ensuring that all requirements are met in accordance with regulatory and contractual requirements.

Advocacy

  • Oversees and implements strategies for advocating on behalf of community and migrant health centers with elected and appointed government officials.
  • Develops and implements programs and processes for mobilizing members, other interested organizations, and residents in response to the need to advocate on particular issues.
  • Directly meets with elected and appointed officials to convey factual information, as well as the opinions and concerns of the organization, members, and the community.

External Relations

  • Functions as the spokesperson for the organization, maintaining liaisons with the media, community organizations, and government policy bodies.
  • Ensures that the organization develops and maintains a visible presence in the state and community and migrant health center system.
  • Is actively involved in community health center organizations at the state, regional and national level; takes leadership roles as appropriate.
  • Develops and maintains relationships with other health care and allied professional organizations with which MPCA can partner, ally, or otherwise work together to help the organization meet its objectives.

Professional Experience and Qualifications

The successful candidate will ideally possess the following qualifications or demonstrate equivalent experience:

  • High level of expertise in all facets of the community health center system, including laws and regulations, standards and protocols, organization and management techniques and other industry knowledge and skills typically acquired through a combination of formal training and practical experience.
  • Knowledge of the practices of medicine, dentistry, and mental health sufficient to understand their roles within the community health systems and the general health care industry at-large.
  • Knowledge of accounting and financial analysis practices sufficient to understand financial reports and understand the impact of financial performance on the organization’s operations.
  • Ability to establish and manage internal project budgets, timelines, and Board of Directors expectations.
  • Knowledge of Managed Care Organizations and Value Based Payment methodologies.
  • Ability to effectively manage and grow relationships with a highly diverse constituency. S/he must have the ability to analyze and resolve issues quickly; make good decisions in a collaborative culture; and seek, respect, and incorporate diverse views and opinions.
  • Experience working with members of federal, state, and local governments or other agencies to advocate and influence policy on behalf of community and migrant health centers to ensure funding support for the membership.
  • Sound servant leadership and management skills, communication and listening skills, and experience creating a vision, both internally and externally.  Demonstrate an appreciation and respect for the cultural equity and diversity of the patients and service partners of MPCA members.
  • Demonstrate an appreciation for both rural and urban settings and the challenges they bring in providing health services.
  • Demonstrate an unwavering commitment to results, possess keen business acumen, maintain the ability to lead and effect change, and motivate and develop talent within the organization.
  • Track record building and leading a highly professional, knowledgeable, and diverse staff team in a performance driven and results-oriented environment.  Track record of identifying, developing, and engaging staff and fostering a culture of trust, collaboration, and empowerment. 
  • Ability to establish and manage multiple priorities effectively and realistically as well as the ability to delegate effectively and appropriately.
  • Strong presentation skills, ability to build a culture that reflects the vision and mission of MPCA, and financial management skills to support the Association strategy within the capital available.
  • Goal driven, proven problem solver, team player, compassionate, dynamic, and energetic.
  • Personal and professional ethics beyond reproach.
  • Polished verbal communication skills, including interpersonal, presentation, writing and public speaking skills.
  • Relocation to Lansing or surrounding areas is preferred.

Education

  • Bachelor’s degree is required.
  • Master’s degree in Healthcare Policy, Business Administration or related field is preferred.

Compensation

A competitive compensation and benefits package will be offered to attract an outstanding candidate.

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Korn/Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.

PU889

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