Senior Director, Labor Relations

Location: Puget Sound, Washington, United States
Req Number: IH228
Posted: 9/24/2021
Category: Industrial : Aviation/Aerospace/Defense
Job Type: Permanent

Position Senior Director, Labor Relations

Company Boeing – Commercial Airplane Division (BCA)

Reporting Relationship Vice President, Labor Relations & Global HR Policy

Location Puget Sound, Washington



Boeing is the world's largest aerospace company and leading manufacturer of commercial jetliners, defense, space and security systems, and service provider of aftermarket support. Among many other innovative products, Boeing designs and manufactures rotorcraft, electronic and defense systems, missiles, satellites, launch vehicles, advanced information and communication systems, and performance-based logistics and training. As a major service provider to NASA, Boeing is the prime contractor for the International Space Station. The company also provides numerous military and commercial airline support services. Boeing provides products and support services to customers in 150 countries and is one of the largest U.S. exporters in terms of sales.

Boeing has a long tradition of aerospace leadership and innovation. We continue to expand our product lines and services to meet emerging customer needs. Our broad range of capabilities includes creating new, more efficient members of our commercial airplane family; designing, building, and integrating military platforms and defense systems; creating advanced technology solutions; and arranging innovative financing and service options for customers.

Headquartered in Chicago, Boeing employs more than 140,000 people across the United States and in more than 65 countries. This represents one of the most diverse, talented, and innovative workforces anywhere. Our enterprise leverages the talents of hundreds of thousands more skilled people working for Boeing suppliers worldwide.

Boeing is organized into three business units: Commercial Airplanes; Defense, Space & Security; and Boeing Global Services, which began operations July 1, 2017. Supporting these units is Boeing Capital Corporation, a global provider of financing solutions. In addition, functional organizations working across the company focus on engineering and program management; technology and development-program execution; advanced design and manufacturing systems; safety, finance, quality and productivity improvement and information technology.


Reporting to the Vice President, Labor Relations & Global HR Policy, the Senior Director, Labor Relations is responsible for developing and implementing both short-and long-range labor relations strategies, ensuring that such strategies enable the company’s business and strategic objectives.

Working closely with relevant line executives, the Senior Director, Labor Relations, leads collective bargaining throughout the U.S., including contract negotiations and contract administration, ensuring that favorable agreements are reached consistent with overall labor strategies and business objectives. Moreover, he/she should ensure consistent, reliable, and seamless contract administration to build and reinforce a trust-based relationship with the workforce and union leadership. This includes overseeing the reconciliation of labor disputes and providing interpretation and application of collective bargaining agreements, ensuring Boeing’s compliance with applicable agreements, requirements, and legislation. He/she will also lead union avoidance efforts for Boeing Commercial Airplanes & Corporate, including strategic planning and tactical implementation of same.

To measure and improve performance, he/she should develop and implement labor relations metrics which track both the execution and effectiveness of contracts and contract administration over time, thereby enabling the company to identify improvement opportunities, act on those opportunities and measure the effectiveness of those actions.

He/she should also provide strong and inspired day-to-day leadership to sixteen (16) labor relations team members and provide counsel and support to various operating units relative to the administration of the labor contracts. This includes a focus on talent development, mentorship, guidance, and training relative to contract content and administration.

This role is based in one of the existing Boeing locations in the Puget Sound region (Seattle, Renton, Everett) of Washington, USA, and requires occasional domestic and international travel.

Specific responsibilities include:

  • In collaboration with the Vice President, Labor Relations & Global HR Policy, develop and implement both short-and long-range labor relations strategies, ensuring that these strategies enable achievement of the company’s business and strategic objectives.
  • Working closely with senior management to prepare for future labor negotiations with clear labor strategies and objectives. Develop and execute a long-term labor relations negotiating strategies, including influencing, communication, awareness, training and other channels with union leadership, the workforce, and other stakeholders in order to achieve business objectives.
  • Working closely with relevant line executives, lead collective bargaining processes including contract negotiations (chief spokesperson at the negotiating table) and contract administration, ensuring that favorable settlements and agreements are reached consistent with overall labor policy and business objectives.
  • Partner with other functions to ensure effective, timely and efficient execution of new contract provisions, letter agreements, and arbitration decisions.
  • Ensure consistent, reliable, and seamless contract administration, to build and reinforce a trust-based relationship with the workforce and union leadership.
  • Develop and implement labor relations metrics which track both the execution and effectiveness of our contracts and contract administration over time and enable identifying improvement opportunities.
  • Cultivate productive and mutually beneficial, trust-based relationships with union leadership and key union representatives at Boeing Commercial Airplanes.
  • Manage the reconciliation of labor disputes and provide interpretation and application of collective bargaining agreements, ensuring that Boeing’s compliance with applicable requirements, agreements, and legislation.
  • Maintain a pulse for the employment issues impacting the operation and anticipate how these may influence labor relations and future negotiations.
  • As appropriate, identify and engage and manage external labor relations advisors to cost-effectively achieve defined results.
  • Develop recommendations and presentations for senior management, and Board of Directors on key labor relations strategies and issues.
  • Conduct ad-hoc reporting and analysis, as required.
  • Other duties and projects assigned by the Vice President, Labor Relations & Global HR Policy.


In order to ensure a successful first year in the role, the successful candidate should:

  • Establish strong, trust-based working relationships with the Vice President- Labor Relations & Global HR Policy, the top leadership team, and other key stakeholders.
  • Successfully negotiate significant collective bargaining agreements in St. Louis and Philadelphia
  • Develop a strong and trust-based relationship with the union and executive leaders of the business units that are represented.
  • Identify and act on the most important issues and opportunities in the labor relations arena.
  • Develop a deep understanding of Boeing’s Values, Vision and Purpose and work to incorporate those into the company’s labor relations strategy and programs.


  • A minimum of ten years of related experience in the labor relations arena (15+ years preferred), with a minimum of eight years of leadership experience in the function (10+ years preferred).
  • Brings functional depth in various aspects of labor relations including strategy, collective bargaining, and contract administration who brings significant labor relations experience, including, but not limited to, greviance handling, neogiation preparations, relationship management and being a the chief spokesperson.
  • Has a track record of negotiating win-win labor agreements.
  • Deep practical and strategic union avoidance (containment) experience, including building positive employee relations strategies, compaign creation / execution and experience.
  • Demonstrated results in process improvement using lean methodolgy and thinking.
  • Thinks and leads strategically and systemically: beginning by defining the desired future state (aligned to business strategy), with a track record of developing a comprehensive plan to achieve the organizational objectives by creating understanding and buy-in from all relevant stakeholders.
  • Brings experience working within organizations known for their progressive and trust-based approaches to labor relations.
  • Builds businesses cases effectively, using robust metrics and rigorous analysis to identify and define the issue(s) and value-creation potential.
  • Has a demonstrated ability to partner effectively with other executives and leaders of operating units, demonstrating good understanding of and sensitivity to their issues.
  • Demonstrated experience building and leading a world-class labor relations organization.
  • A strong relationship builder with strong influence skills, with the ability to maintain a professional and collaborative relationship with all levels of the organization.
  • A strong strategic thinker who can leverage functional expertise and intuition, but equally dive into the details.
  • Thoughtful and discrete; builds and maintains trust-based relationships based on his/her abilty to exercise discretion and maintain confidences.
  • Excellent organization skills with a strong detail orientation, along with the ability to work in situations with changing priorities and multiple, simultaneous assignments.
  • Strong leadership abilities; a track record of building strong teams, developing people, and leading/influencing through others in a performance-driven culture.
  • An inclusive, collaborative and team-oriented leader, who charts the course with colleagues, but also lets others speak and seeks to understand and incorporate their viewpoints.
  • Strong work ethic. Possesses a strong willingness to work hard to get the job done.
  • Reliable; follows through on commitments. Lives up to forecasts, verbal, and written commitments. Delivers on objectives and those of their team.
  • Willing and able to relocate to Seattle, Washington area.


  • Undergraduate degree in labor relations, human resources, business, or a related field. Ideally, complements his/her undergraduate degree with related advanced degree (e.g., MBA, JD).
  • Honesty/integrity. Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not what is politically expedient. Speaks plainly and truthfully.