President, Operations
Req Number: | B3ACVM |
Location: | Rossland |
Posted: | 3/14/2025 |
Category: | Consumer : Media/Entertainment |
Job Type: | Permanent |
The Company
Red Resort LP, one of North America's premier ski destinations, seeks a dynamic leader to assume the role of President. With a focus on sustainable growth and exceptional customer experiences, the President will lead strategic initiatives across all facets of resort operations and development.
Fiercely Independent
RED Mountain is a place of powerful contrasts. We’re the oldest resort in Western Canada yet we’re also the home of the most significant terrain expansion in the last decade. We’re proudly Canadian yet located only minutes over the USA border in the snowy Kootenay mountains. Guests love our unpretentious vibes and they also love the massive terrain—3,850 acres! — that puts us in the Top 10, size-wise, in North America.
All Your for the Taking
Here at RED, we have everything you need and nothing you don’t. You can stay a snowball’s throw from the lift at a clean, modern hostel or kick back at a slope-side condo or in a boutique hotel. We’re bad at math but proud of our numbers: nearly 3,000 ft of vertical drop; 300-inches of snowfall; pay-per-run in-bounds cat-skiing; and 5, count‘em 5, skiable peaks. We have famous tree runs, pristine powder, glorious groomers, Ikon Pass access, and the only snowbound taco truck in Canada. We were once under the radar, now we’re the Next Big Thing.
The Opportunity
Position: President of Operations, Red Mountain Resort
Location: Rossland, BC
Reporting Relationship: Management Committee
Key Responsibilities
Leadership and Vision:
- Provide visionary leadership to position Red Mountain Resort as a leading four-season destination.
- Foster a culture of excellence and community within the organization.
- Uphold and promote the values that define Red Mountain Resort's identity and success.
Operational Oversight:
- Oversee all aspects of resort operations including revenue management, operational budget and P&L, marketing, sales, human resources, and guest services.
- Collaborate regularly with the Management Committee (MC) and own the agenda to ensure strategic alignment with board directives and capital projects related towards future expansion .
- Promotes and fosters a culture of innovation and change management, aligning operating processes and procedures to Red Resort mission vision with the outcome of exceeding our guests’ expectations and employee engagement
- Serve as primary point of contact with all legal matters including coordinating communications with general counsel, general liability, worker’s compensation, property rights, etc.
- Establish, implement, and enforce best-in-class guest and employee safety standards in accordance with company policies and procedures as well as provincial and federal laws
- Property management.
Financial Acumen:
- Work closely with the CFO to develop and execute financial strategies that optimize profitability and operational efficiency.
- Set and monitor financial objectives, ensuring sustainable growth and fiscal responsibility.
- Leads and participates in all Resort Leadership Team and Quarterly Planning and Budget/Business Planning Meetings
Strategic Development:
- Lead the evolution of Red Mountain Resort as it seeks to become a comprehensive four-season destination.
- Develop and implement strategic plans for capital projects and work with the real estate division and its stakeholders.
- Collaborate with Red Mountain Resort leadership to develop a continual and robust growth strategy for the resort moving forward on mountain capital projects, programs, and real estate development.
Customer Experience:
- Champion the delivery of exceptional guest experiences across all resort touchpoints.
- Drive initiatives that enhance customer satisfaction and loyalty, crucial to sustaining competitive advantage.
Community Engagement and Partnerships:
- Build on and nurture relationships with community stakeholders, local government, and strategic partners.
- Explore and develop partnerships that enhance the resort's offerings and market presence.
- Create, participate in, and maintain strong relationships in the local community, key stakeholders, guests, sponsors, professional athletes, vendors and beyond
- Serves as the company spokesperson and representative for Red Mountain Resort, able to promote the company through media and personal appearances.
Board and Committee Relations:
- Serve as a liaison between the Management Committee, Board of Directors, and operational teams.
- Manage communications, expectations, and reporting to ensure alignment with board directives and goals.
Experience and Professional Qualifications
Qualifications:
- Experience: Proven executive leadership experience in hospitality, resort management, or related industries. Working in a ski resort setting where real estate is a key component would be an asset.
- Vision: Demonstrated success in strategic planning and execution, with a track record of driving growth and innovation.
- Financial Acumen: Strong understanding of financial management and budgetary oversight and helping lead a growth driven agenda would be ideal.
- Community Focus: Engaged community member with a commitment to enhancing local relationships and initiatives.
- Education: Bachelor's degree required; MBA or equivalent preferred.
Personal Attributes:
- Leadership: Inspirational leader who fosters collaboration and empowers teams.
- Integrity: Exemplary ethical standards with a commitment to transparency and fairness.
- Communication: Excellent interpersonal and communication skills, able to engage effectively with diverse stakeholders.
- Adaptability: Ability to thrive in a dynamic environment, balancing operational demands with strategic priorities.
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Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.
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