President & CEO of Boston

Req Number: XI213
Location: Boston, MA
Posted: 3/20/2019
Category: Government/Not-For-Profit : Not-For-Profit
Job Type: Permanent

Catholic Charities Archdiocese of Boston

For more than 100 years, Catholic Charities Archdiocese of Boston (CCAB) has continued its mission of building a just and compassionate society rooted in the dignity of all people.

CCAB was established to assume these responsibilities in a professional way from the parishes all over the Archdiocese of Boston, who more than a century ago provided this assistance to struggling community members and immigrants new to our shores.

As one of the largest providers of social services in Massachusetts, CCAB offers nearly 75 programs and services in 26 locations around Eastern Massachusetts. From Lawrence to Brockton and Natick to Boston, our service sites throughout Eastern Massachusetts helped 185,000 of our neediest neighbors of all faiths last year.

CCAB is tasked with serving those who wonder how they will be able to meet their most basic needs. CCAB embraces each family with a plan to achieve self-sufficiency, giving back some of the choices that they lost along the way.

More than 500 CCAB staff members serve thousands of clients in 154 cities and towns through the Archdiocese of Boston. CCAB professionals come from all religious denominations who speak more than a dozen languages and span four generations.

Each year over 120,000 individuals obtain food, rental, utility assistance, clothing and other necessities. CCAB provides Thanksgiving and Christmas assistance to over 18,000 individuals and families. CCAB’s childcare programs welcome over 1,700 children annually for working parents and for those actively seeking employment or attending job-training programs. Adult education prepares nearly 1,700 job seekers annually with the language skills and other knowledge needed to improve their employment options.

Immigration legal services serve over 1,000 clients seeking a legal pathway to citizenship.

Annual campaigns such as Friends Feeding Families and support from the community help to restock the shelves of our pantries which feed over 100,000 people each year.

While CCAB and its staff members are proud of the number of people we serve, they are driven to fulfill a promise of social justice to many more whom today live in the gap between poverty and living wage.

Services and Programming

The goal of CCAB is to help people become self-sufficient, and to meet the needs of the poor and the working poor in our communities to strengthen and preserve families to provide children with the opportunities that they deserve. CCAB achieves this through robust programming and services which include:

• Basic Needs

• Child Care

• Children & Youth Programming

• Counseling Services

• Community Interpreter Services

• Adult Education

• Elder Services

• Family Services

• Interpreter Services

• Immigration Legal Services

• Post-Adoption & Search

• Refugee Services

• Shelter

• Friends Feeding Families

• Teen Center at St. Peter’s


Position Summary

The President leads the agency to carry out its mission, vision, values, and strategic plan. The President provides overall leadership, direction, coordination, oversight of the entire agency and serves as the face of CCAB with donors, the public, policymakers, and other stakeholders.

The President will provide strategic leadership for the agency by working with the

Secretary for Health and Social Service of the Archdiocese of Boston, the Board of Directors, and other management to establish long-range goals, strategies, plans, and policies. He/she is also responsible for working with senior leadership to drive and execute the strategic plan which encompasses the critical components and infrastructure focused on Programs and Service Delivery; Advancement (donor cultivation, fund raising, brand development/promotion; press releases and communications, etc.); Community Outreach; Human Resources, and Finance.

The President provides the leadership, management, and vision necessary to ensure that CCAB has the proper operational controls, administrative and reporting procedures, and people systems in place to achieve the organizational mission. The President, with the support of and in partnership with the Board of Directors and the Archdiocese of Boston, ensures organizational and financial strength, operating efficiency, while preserving and facilitating CCAB’s mission, earned revenue pursuits, program offerings, and service to the Greater Boston region.

The President will support and promote a culture of philanthropy and strategic fundraising that affirms and supports the mission, programming, and services of CCAB and the Archdiocese of Boston. In close coordination with the Vice President for Advancement and other leadership, the President will continue to build the foundation for sound development processes through collaboration with staff, information technology and communications to support the programming and service needs of CCAB. Successful fundraising will ensure that the philanthropic and fundraising activities of CCAB are conducted in accordance with ethical principles, practices and standards. These efforts will help to convey to donors and potential donors the mission, vision and values of CCAB and its funding and community programming priorities. The President and Senior leadership will provide support for CCAB and partner with the Archdiocese to support overall fundraising efforts.

The President uses considerable independent judgment in decisions that influence operations for the agency and is responsible for carrying out in the administration of CCAB and all policies established by the Member of the Board of Trustees.

The following behaviors are necessary for success:

• Uphold CCAB’s mission, vision, values, and service philosophy in all aspects of the agency, including business practices, client services, staffing responsibilities, and community involvement.

• Demonstrate a progressive, transparent, forward-thinking, visionary attitude about the growth and potential of CCAB’s mission and work.

• Provide the overall leadership for CCAB fostering a transparent and collaborative culture where those involved in the organization feel engaged and a part of the mission, including open communications directed at maintaining high morale

• Delegate responsibilities and authority appropriately, holding individuals accountable for specific and collective performance, and providing direction and enhancing morale.

• Work in collaboration with the Board of Directors.

• Manage staff with professionalism and skill, specifically working closely with the Senior Leadership Team.

• Develop a strategic plan for approval by the Board which includes guiding directors, key stakeholders and staff through an inclusive strategic planning process. Lead and oversee the successful execution of the strategic plan.

• Exercise collaborative efforts with the Archdiocese of Boston, parishes and other churches, other social service organizations, companies, institutions, and officials to develop and expand services that benefit our clients and the community.

• Develop, cultivate and preserve relationships with foundations, trusts, companies, organizations, and individuals, both current relationships and potential opportunities who could become donors or funding sources. Work in collaboration with the Advancement division and Board of Directors to continue to enhance the Advancement strategy, structure and execution to raise the funds necessary to support the work of CCAB. The overall Advancement strategy encompasses development, fund raising, brand, communications, donor cultivation and all other related components.

• Serve as the face of CCAB to the public by solidifying CCAB’s identity regionally, including clear proactive messaging and brand vision


Key Responsibilities

• Represent CCAB with high ethical standards as an appropriate professional image at all times.

• Formulate and administer agency policy, practice, and procedure to further the mission as a Catholic social service agency.

• Evaluate, select and develop senior management staff. Provide supervision to senior management and key support staff.

• Interact with community and divisional directors, and program managers.

• Visit CCAB programs and participate in events.

• Establish work methods to ensure achievement of agency goals with financial integrity, thus managing the overall budget effectively.

• Continual improvement of the budgeting process through education of division directors on financial issues impacting their budget.

• Provide strategic financial input and leadership on decision making issues affecting the agency.

• Attend and participate in Board meetings.

• Prepare and submit a report to the Board of Directors encompassing all key matters related to the operations of Catholic Charities including dashboards and key metrics summarizing the overall results. This report should cover strategy, programs, financial results, advancement, operating matters, etc.

• Manage and provide operations framework leading to a balanced budget / operating profit and overseeing the execution and management of the budget by the executive team.

• Develop and implement organizational and program plans; research applicable laws, legislation, and regulations; prepares reports, correspondence, memos, records and forms, evaluate activities and interact with representatives or comparable agencies.

• Prepare and deliver formal presentations before various public and private committees. Attend meetings, conferences, and seminars as needed.

• Accomplish all assignments as appropriately assigned or requested by the Secretary for Social Service.


Direct Reports to the President

o Chief Financial Officer

o Vice President for Advancement

o Vice President for Programming

o Programming and Services Staff



• Well-organized and self-directed leader with a minimum of 10-15 years of progressive leadership, who can relate to people of all levels in the agency, serving on the Board of Directors, and in the community.

• Catholic in good standing.

• A strong commitment to the mission of CCAB, public service, and policy.

• Experience in partnering with an executive team and have a high level of written and oral communication skills.

• Understanding of government policy and regulations.

• A proven successful track record of fundraising activity.

• Strong verbal and written communication skills are required in a diverse range of audiences and settings.

• Ability to make effective and persuasive speeches and presentations on complex topics to Board and other members of the community.

• A strong desire for continued professional growth and development.

• Ability to travel when required and work irregular hours when necessary.

• Independent leader with strong work ethic; ability to work under pressure with tight deadlines.



Master’s Degree in Social Work, Business Administration, or related field.



A competitive compensation package will be offered to the finalist candidate.