Vice President of Human Resources

Req Number: TM315
Location: Sacramento, California
Posted: 7/30/2020
Category: Financial : Consumer/Commercial Banking
Job Type: Permanent

Position Vice President of Human Resources

Company Golden 1 Credit Union

Location Sacramento, California

Reporting Relationship CHRO



Today, we continue affirming our mission to deliver financial solutions with value, convenience, and exceptional service to our members. This has made Golden 1 California's leading credit union and one of the largest in the United States with:

• One million members and growing

• Assets of nearly $14 billion

• More than 70 branches across California

• Membership is open to all Californians

2019: Golden 1 is named a Best-in-State Employer by Forbes. A special $20 million Member Giveback is distributed. Two Home Loan Centers opened in Southern California.

Our members have different lives, different jobs, different hometowns – yet we all share our commitment to working together for a better life. To belonging to something bigger than ourselves. To having each other’s backs.

We honor that commitment in our service to members and to their communities. We contribute time and money to making a difference – making our communities stronger.

That's the core of Golden 1's strength. And since we're a not-for-profit financial cooperative, our members are part owners. We return the credit union's earnings to them through higher returns on savings, lower interest rates on loans, and more free services. In 2019, we provided a Member Giveback of $20 million in surprise account deposits as a ‘thank you’ to all of our amazing members across California. We don't send your money to Wall Street. We keep it on Main Street. We're here for you.


Develops, recommends, and implements approved Human Resources policies and programs for the organization. The major areas may include organizational planning, talent acquisition, employment, onboarding, employee relations, compensation, and employee services (i.e. benefits administration, payroll, leaves of absences, and workers’ compensation). Works closely with the Chief Human Resources Officer on Human Resources matters. Assures Human Resources initiatives are appropriately aligned with Golden 1’s business strategies and objectives.


To develop and promote progressive human resources and organizational development programs that align with Golden 1’s mission, vision, core values, and foster a great place to work. To facilitate change management, inspire excellence, and work strategically to drive results.


• Formulates, recommends, and implements as approved, Human Resources policies and objectives for the organization. This includes both short-term and long-term goals and objectives for the areas of responsibility.

• Serve as a team player of the Senior Management team, participating and adding to strategic decisions and opportunities of the Credit Union. Fosters and maintains strong internal relationships with key business partners.

• Develops, maintains, and continuously improves process, systems and technology, measurement practices and metrics.

• Oversee the leadership development program. Contributes to attracting, developing, and retaining top in the organization. Work with leadership to ensure successful onboarding for new employees.

• Determines and recommends employee relations practices necessary to establish positive employer-employee relationships and promote a high level of employee engagement and performance.

• Maintains a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.

• Fosters a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision, and core values.

• Identifies legal requirements and government reporting regulations affecting Human Resources function (OSHA, EEO, ERISA, Wage & Hour). Monitors exposure of the company. With consultation and approval from the Chief Human Resources Officer, directs the preparation of information requested or required for compliance.

• Protects interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations. Evaluates and approves recommendations for disciplinary actions up to and including terminations. Reviews employee appeals through complaint procedure.

• As approved by the Chief Human Resources Officer, directs a process of organizational planning that evaluates structure, job design, and manpower forecasting throughout the company.

• Develops and coordinates program activities, to include talent acquisition, employee retention, and turnover across departmental lines. Oversees effective implementation and results.

• Establishes wage and salary structure, pay policies, performance appraisal programs, employee benefit programs and services. Manages administration and monitors for effectiveness and cost containments.

• Trains, develops, motivates, and evaluates the performance of Human Resources direct reports.

• Keeps informed of general trends and new developments in Human Resources, laws and practices; maintains contact with Human Resources professionals within the industry and community as coordinated with the Chief Human Resources Officer and may represent Golden 1 at industry and community related events.

• Plans, develops, and once approved, implements the annual Human Resources budgets as assigned by the Chief Human Resources Officer.

• Oversees and administers the annual Human Resources budget.


• Cultivates Innovation

• Decision Quality

• Business Insight

• Drives Vision & Purpose

• Collaborates

• Values Differences

• Customer Focus

• Instills Trust

• Manages Complexity

• Strategic Mindset

• Flexible

• Catalyst for Change & Continuous Improvement


• Considered a Subject Matter Expert and consulted for advice regarding organization, succession planning, leadership, and employee development

• Be a strategic thought partner to the CHRO and leadership team of Golden 1.

• Be committed to a service culture.

• Thrive in a fast paced, client service environment.

• Entrepreneurial and transformational mindset, driven to create and innovate

• Ability to assess needs, influence, collaborate, deliver, and partner at the most senior levels in the organization.

• Demonstrated ability to build collaborative, trustworthy relationships within a human resources organization as well as cross functionally, at and all levels of the credit union.

• Strong background in designing and implementing organizational structures, strategic hiring and selection, employee and organizational development, compensation philosophy and total compensation programs.

• Demonstrated experience and success implementing organization wide employee engagement initiatives in support of company culture.

• Experience in human resources in leading organizations through periods of transformational growth and developing successful HR teams and initiatives.

• Current knowledge of HR strategies, processes, policies, and laws.

• Demonstrated success implementing creative, efficient, and user-friendly HR programs and solutions.

• Demonstrated success managing, mentoring, and developing HR teams.

• Outstanding communication and listening skills (written, verbal & presentation).

• Strong executive presence; superior verbal and written communication skills; exceptional presentation skills, diplomatic tact, and negotiation skills

• Proven ability to coach, mentor, and consult with a variety of management levels and possess strong problem and resolution skills

• Coordinate and motivate by exercising sound management practices

• Ability to bring credibility to Human Resources

• Flexible and adaptable to changing business requirements

• Use interpretation of data to influence and/or support organizational decision-making


• Bachelors’ degree or equivalent experience (10 years). Advance degree is desirable.

• Minimum 10 years of broad human resources experience with progressive responsibilities and a minimum of 5 years of human resources management experience at the Director of Vice President level

• Experience working directly with senior business executives in an advisory capacity

• Working knowledge of multiple human resource disciplines, talent, organization development, change management, employee relations, diversity, etc