Chief Executive Officer
Req Number: | TP133H |
Location: | Fresno, California |
Posted: | 2/10/2025 |
Category: | Life Sciences/Healthcare : Hospital/Health Systems |
Job Type: | Permanent |
Chief Executive Officer
Fresno Surgical Hospital
The Company
Tenet Healthcare Corporation
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.
Our Mission is to provide quality, compassionate care in the communities we serve. Creating an ethos of good health, wellness and responsibility is central to our mission and an everyday commitment to our neighbors and families.
Our Vision is to consistently deliver the right care, in the right place, at the right time and to be a premier organization to work, where patient care and saving lives remain our focus. Our vision reflects our aspirations for the future and the goals we work toward together. It provides hope of what’s to come, including how we have the opportunity to participate in some of the most important moments in our patients’ lives and continue to improve the way care is delivered.
Our Values define who we are, what we stand for and what we CARE about:
Compassion and respect for others and each other, supporting our communities and advocating for our patients
Acting with integrity and the highest ethical standards – always
Results delivered through accountability and transparency
Embracing inclusiveness for all people in our workplace and in the communities we serve
United Surgical Partners International
United Surgical Partners International is the largest ambulatory surgery network in the United States, committed to providing high-quality, patient-centered surgical care. With a strong focus on clinical excellence and operational efficiency, USPI collaborates with health systems and physicians to deliver cost-effective, technologically advanced outpatient surgical services.
By the Numbers:
- 535+ Ambulatory Surgery Centers (ASCs) and Surgical Hospitals
- 2M+ Procedures performed annually
- 50+ Health system partners
- 11,000+ Physicians, including 6,000 physician partners
- 37 States across the U.S.
- 20,000+ Dedicated team members
A Partnership-Driven Model
USPI operates with a singular focus on delivering high-quality surgical care in collaboration with its physician partners. The organization aims to enhance physicians' ability to concentrate on surgery rather than administrative and operational responsibilities. By alleviating these burdens, USPI enables physicians to dedicate more time to patient care.
USPI offers two partnership models, providing physicians with opportunities for joint ownership while benefiting from strategic support and operational expertise:
- Two-Way Partnerships – Physicians share ownership of surgical facilities directly with USPI.
- Three-Way Partnerships – Physicians hold joint ownership with both USPI and a health system partner/s.
Consensus-driven decision-making serves as a cornerstone of USPI’s culture, allowing physician partners to play an active role in key business decisions, including facility staffing, reporting, and financial distribution. This collaborative approach fosters a balance between clinical autonomy and operational efficiency.
A Unique Value Proposition
Through its innovative partnership model and operational framework, USPI creates long-term financial and growth opportunities for physicians while maintaining a commitment to sustainable, high-quality patient care. By integrating best-in-class management with physician leadership, USPI continues to be the preferred partner for health systems and surgeons across the country.
Benefits of a USPI Surgical Center
USPI’s facilities offer a unique combination of clinical expertise, financial opportunity, and operational support, making them an ideal choice for physicians, health system partners, and patients.
- Expertise in Quality and Safety – USPI prioritizes patient safety and high clinical standards, ensuring best-in-class outcomes across its surgical centers.
- Significant Ownership and Financial Opportunity – Through joint ownership models, physicians can benefit from equity participation and long-term financial growth.
- Strong Governance and Compliance – USPI maintains a highly structured governance model with rigorous compliance programs to ensure operational integrity and adherence to healthcare regulations.
- Specialized Business Development Team – A dedicated team provides strategic support to expand market presence, enhance service offerings, and drive facility growth.
- Comprehensive Administrative Support – USPI alleviates the administrative burdens of operating a surgical facility, assisting with staffing, compliance, revenue cycle management, and supply chain optimization.
Fresno Surgical Hospital
Fresno Surgical Hospital (FSH) is a fully licensed, Joint Commission-accredited hospital renowned for delivering award-winning surgical care and exceptional patient satisfaction. As a physician-owned facility, FSH focuses exclusively on providing advanced, affordable surgical services in a unique, hotel-like environment designed to promote comfort and healing.
Fresno Surgical Hospital is a unique partnership that includes physician owners, Trinity Health System, Dignity Health/CommonSpirit Health, and USPI. This unique arrangement has been in place coming on 5 years and requires a strong collaborator who is energized by accelerating performance and driving change through building a best-in-class culture for patients, personnel and physician partners.
Serving approximately 20,000 patients annually across Central California, including Fresno, Madera, Merced, Kings, and Tulare Counties, FSH features 13 Operating Rooms, and 5 treatment rooms that create a relaxing and family-friendly atmosphere. Patients enjoy restaurant-quality meals prepared by culinary-trained chefs, while staff, trained in hospitality techniques, ensure an outstanding care experience.
FSH has been widely celebrated as a top performer both in California and nationally, earning accolades such as the 2016 Hospital of the Year by Physician Hospitals of America and being awarded The Joint Commission’s Gold Seal of Approval since 2005. With its innovative approach and patient-centered philosophy, Fresno Surgical Hospital continues to set the standard for surgical care throughout the Central Valley.
Fresno Surgical Hospital's cutting-edge technology enables surgeons to perform procedures across a wide range of specialties to ensure comprehensive, high-quality care for patients in diverse surgical fields.
- Breast Surgery
- Colon & Rectal Surgery
- General Surgery
- Gynecology
- Orthopedic Surgery
- Ophthalmology
- Retina
The Opportunity
Position: Chief Executive Officer
Location: Fresno, California
Reporting Relationship: The CEO will report to the Regional Vice President – Operations.
Purpose of the Position
The CEO is responsible for the delivery of high-quality clinical care, exceptional patient satisfaction, development and implementation of the hospitals’ strategic plan, sustained growth, and achieving expected financial performance. Overall objectives include:
- Demonstrated improvement in quality and service indicators,
- Growth in case volume,
- Recruitment and retention of physicians,
- Achieving budgeted EBITDA,
- Contribution to goals, and
- Building and strengthening the partnership.
Key Responsibilities
The CEO is responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the Surgical Hospital while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.
- The daily operation of the facility.
- Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility.
- Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals.
- Appointing a person responsible for the facility in the absence of the CEO.
- Planning for the services provided by the facility and the operation of the facility.
- Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable.
- Lead discussion/presentation during Monthly Operations Review call and Governing Board meetings with USPI’s Home Office Business Operations team.
- Deploy, monitor, and ensure that USPI’s EDGE™ is the foundation of the facility’s operational processes and appropriately integrated within the facility’s QPI program.
- Ensure compliance with USPI’s policies and procedures as related to internal controls.
- Develop, monitor, and control the staffing needs, operations budget, and capital budget.
- Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives.
- Ensure compliance with government regulatory agencies and accrediting bodies.
- Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements.
- Establish pricing for procedures based on cost analysis and local market standards.
- Foster positive work relationships among all departments of the facility and act as liaison between UPSI’s Home Office and all staff at the facility.
- Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff.
- Closely monitor variations in the financial performance of the facility to avoid cash flow problems.
Personnel Administration
- Hold monthly staff meetings outlining the goals and priorities of the facility.
- Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness.
- Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee.
- Review and approve the disciplinary action and/or discharge of employees.
- Evaluate management performance and other staff as designated.
- Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions.
- Develop employee productivity analysis, utilizing USPI’s Staff Tracker, and assure the efficiency of staff levels through increases or reductions in the workforce as necessitated by changes in surgical case volume.
- Implement a program for job-based orientation, training, and ongoing evaluation for all employees.
- Manage all employee files and records.
- Provide educational opportunities for professional staff development.
- Promote the implementation of positive customer relations by the employees and physicians.
Clinical Services
- Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards.
- Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility.
- Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering.
- Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs.
- Marketing and Planning
- Develop and implement a sales/marketing plan and lead the facility’s sales team in accordance with USPI’s Sales Plan and the business plan for the facility.
- Partner with USPI’s strategy and development team with identifying new services for the hospital and continue to look for opportunities for new growth and development in the market.
- Communicate and implement the strategic plan directly; identify milestones that will drive motivation and accountability.
- Foster positive public relations.
Quality Improvement
- Must demonstrate an uncommon dedication to the delivery of the highest quality clinical care and patient satisfaction.
- Develop, evaluate, and promote implementation of a continuous quality improvement program. Report quality measure performance data to governing board and broader stakeholder participants.
- Administer the infection control program and medical staff review of the quality improvement program.
- Advocate for USPI’s EDGE™ with partners and teams and hold segments accountable.
- React appropriately and in a timely manner to USPI’s EDGE™ event reports.
- Identify and correct quality care issues.
- Develop statistical indicators to use in evaluating the overall operations and quality of care provided.
- Serve as a member of the Quality Improvement Committee.
Medical Staff Relationships
- Process the credentialing of practitioners of the facility.
- Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis.
- Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff.
- Promote positive relationships between employees and practitioners.
- Develop a system whereby physicians' needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies.
Physical Facility
- In general, ensure that the facility is clean, neat, professional, well maintained, and conveys a feeling of confidence to our patients, their families, and our physician customers.
- Identify and approve plant improvements and repairs.
- Promote a physical plant that is safe and aesthetically appealing.
- Ensure appropriate record keeping is maintained and incidents reported relative to the emergency generator, utilities, security, environment, and emergency preparedness drills.
Administrative Representative
- Attend corporate administrative meetings representing the facility.
- Act in accordance with the vision, mission, and business philosophy of the facility.
- Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration.
- Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation.
Personal Development and Professionalism
- Identify areas that require additional reinforcement through education, consultation, or practicum.
- Attend all mandatory in-services and meetings.
- Follow the facility's professional conduct and dress code policy.
- Maintain patient, physician, and employee privacy and confidentiality per policy. · Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees.
Year one critical success factors
The CEO will be expected to assimilate into the culture and build productive relationships across all stakeholders including patients, families, hospital personnel, the governing board participants, physicians, and the broader USPI/Tenet organization. The goal of the role is to make significant headway in the following areas:
- Drive operational improvement and patient volume growth.
- Elevate the culture of collaboration and trust across the organization.
- Serve as a visible leader who inspires the organization to meet its ambitious targets and instils a culture of integrity, performance excellence, and a focus on patient care.
The Candidate
Experience and professional qualifications required for the role:
- Applicant must have hospital (with emphasis on Surgical Division) or surgical hospital experience.
- Minimum 10 years of progressive experience in facility or healthcare management, culminating in successfully leading a complex entity in a culturally diverse, competitive urban environment. Good command of the English language, both verbal and written.
- Ability to work well with physicians, employees, patients, and others.
- The Governing Board may determine other qualifications as seen fit.
- Candidates must reside in the Fresno, California area or be willing to relocate.
Skills and Competencies
- Highly detail-oriented with a track record of operational success.
- High energy and personal presence as a component of leadership ability. Willingness to lead by “rolling up your sleeves” and creating a sense of urgency.
- Culture builder with a dedication to elevating performance across the organization.
- Effective, articulate, and dynamic communication skills.
- Ability to work well with healthcare partners, physicians, employees, patients and others.
- Ability to write reports, business correspondence and procedural manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
- Ability to work with mathematical concepts for the purpose of financial budgeting, reporting and analysis.
- Unquestioned ethics and integrity.
Education
An undergraduate degree is required and a Master's degree in Healthcare Administration, Business Administration or related field is strongly preferred. Degree(s) must be obtained through an accredited institution. Education is verified.
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Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.
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